Createyour.gift's priority is customer satisfaction . This is reflected in our returns policy so you can shop with confidence and know that we can offer you a replacement, repair and refunds for faulty products.
Please note: There are no returns on personalised items unless goods are faulty.
We will not refund you any cost in sending us back the returned goods and you will need to pay for return shipping from Createyour.gift back to you for exchanged products. We do not refund for sale items or on any custom made or personalised products. If the product is faulty we will refund you for regular shipping back to us if you include the receipt in your package.
All goods should be returned to the following address:
PO BOX 5146
If you have any queries please call us on 1300 087 722 or email firstname.lastname@example.org